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Refund policy

Refund Policy

This Refund Policy governs all purchases made on Scriptify. By purchasing any digital product from Scriptify, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy, in addition to Scriptify’s Terms of Service and other applicable policies.

1. Nature of Digital Products

All products sold on Scriptify are digital goods delivered electronically. Once a digital product has been accessed, downloaded, or delivered, it is considered used, and cannot be returned in the traditional sense.

Due to the intangible nature of digital products, all sales are generally considered final.

2. General No-Refund Policy

Unless explicitly stated otherwise, Scriptify operates under a strict no-refund policy for digital products. Refunds, exchanges, or credits are not guaranteed and are granted solely at Scriptify’s discretion.

By completing a purchase, you expressly agree to waive any right to a refund once delivery has occurred.

3. Exceptions to the No-Refund Policy

In limited circumstances, Scriptify may consider refund requests, including but not limited to:

The product was not delivered due to a technical error on Scriptify’s platform

The purchased product is significantly different from its description

The product is completely non-functional and cannot reasonably be fixed

Each request is reviewed on a case-by-case basis, and approval is not guaranteed.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

You no longer want the product

You lack the technical knowledge to use the product

Incompatibility with your system, game version, or software

Account bans, suspensions, or penalties caused by third-party platforms

Failure to read the product description or requirements

Products marked as “non-refundable”

Free Items (zero-cost products)

5. Timeframe for Refund Requests

Refund requests must be submitted within a reasonable time after purchase, as determined by Scriptify. Requests submitted after excessive usage, downloads, or access may be automatically rejected.

6. Refund Process

To request a refund, you must:

Contact Scriptify support through the official support channels

Provide proof of purchase

Clearly explain the issue encountered

Scriptify reserves the right to request additional information before making a decision.

7. Refund Method

If approved:

Refunds will be issued using the original payment method where possible

Processing times depend on the payment provider

Scriptify is not responsible for delays caused by third-party processors

No alternative compensation, credits, or substitutions are guaranteed.

8. Chargebacks and Payment Disputes

Initiating a chargeback or payment dispute without contacting Scriptify first may result in:

Immediate account suspension

Permanent account termination

Loss of access to purchased products

Scriptify reserves the right to dispute chargebacks and provide evidence to payment processors.

9. Fraud Prevention

Scriptify actively monitors transactions for fraudulent activity. Any attempt to abuse the refund system may result in:

Refund denial

Account suspension or ban

Legal action where applicable

10. Author Products

Products sold by third-party Authors are subject to this Refund Policy. Scriptify may consult the Author but retains final decision-making authority regarding refunds.

11. Limitation of Liability

Scriptify shall not be liable for:

Indirect or consequential damages

Lost profits or data

Issues arising from misuse of digital products

Refunds, if granted, represent the sole and exclusive remedy.

12. Policy Changes

Scriptify reserves the right to modify this Refund Policy at any time. The version in effect at the time of purchase will generally apply.

13. Governing Law

This Refund Policy shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

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